Contact Us
Last Updated: 24 June 2026
Thank you for visiting Auramoolika.in. We are here to help you with product enquiries, order support, shipping updates, delivery issues, returns, refunds, exchanges, cancellations, bulk order enquiries, and general questions.
You can contact our customer support team using the official details provided on this page. Auramoolika.in is the brand and online store name operated by Webofia, GSTIN 33BGMPB9686G2Z1.
Get in Touch
You can contact us at Auramoolika.in, 121 Eachavari, Namakkal - 637002, Tamil Nadu, India.
For customer support, you can email us at support@auramoolika.in. You can also call or contact us on WhatsApp at +91 96296 76300.
Support Hours
Our customer support team is available from 10:00 AM to 6:00 PM IST, Monday to Saturday. We are closed on Sundays.
Messages received outside support hours, on Sundays, or on public holidays may be answered on the next working day.
How Can We Help You?
You may contact us for product details, product availability, help choosing a product, ingredient-related questions, product usage guidance, storage instructions, expiry details, order confirmation, payment-related questions, shipping updates, tracking updates, delivery issues, damaged product complaints, defective product complaints, leaking product complaints, expired product complaints, wrong product complaints, missing item complaints, return requests, refund requests, exchange requests, order cancellation requests, bulk order enquiries, and general customer support.
Since Auramoolika.in sells herbal skin care products, hair care products, wellness products, herbal powders, oils, soaps, shampoos, and selected herbal food products, you may also contact us for general product information such as how to use a product, how to store it, where to check ingredients, and where to find batch or expiry details.
Our support team can help with general product and order-related questions, but our assistance is not a substitute for medical, dermatological, nutritional, or professional healthcare advice. If you have allergies, sensitive skin, scalp concerns, pregnancy-related concerns, medical conditions, medication use, dietary restrictions, or ingredient sensitivity, please consult a qualified professional before using or consuming any product.
For Order-Related Support
For faster assistance with an order, please share your order number if available, the full name used while placing the order, the phone number or email address used for the order, the product name, and a clear description of your question or issue.
If your issue is related to damage, defect, leakage, wrong product, missing item, expired product, package damage, or delivery problem, please also share clear photos or videos of the product, outer packaging, shipping label, and the issue you noticed. An unboxing video, if available, may help us review the issue faster.
Response Time
We try to respond to customer enquiries as quickly as possible during working hours. Emails, calls, and WhatsApp messages are usually reviewed during support hours, which are 10:00 AM to 6:00 PM IST, Monday to Saturday.
Messages received outside working hours, on Sundays, or on public holidays may be answered on the next working day.
Important Safety Notice
Auramoolika.in and Webofia will never ask you to share sensitive payment details such as OTP, UPI PIN, card PIN, CVV, net banking password, wallet password, or any other confidential banking information through phone, email, WhatsApp, or customer support messages.
For your safety, please do not share such confidential details with anyone. If you receive any suspicious communication claiming to be from Auramoolika.in or Webofia, please contact us directly using the official email address or phone number mentioned on this page.
Visit or Write to Us
You can visit or write to us at Auramoolika.in, 121 Eachavari, Namakkal - 637002, Tamil Nadu, India.
For customer support, please contact us by email at support@auramoolika.in or by phone and WhatsApp at +91 96296 76300. Our support hours are 10:00 AM to 6:00 PM IST, Monday to Saturday.
Thank you for choosing Auramoolika.in. We are happy to assist you.